Delete your Gestic account and data
This page applies to your Gestic account on the website and in the Gestic Android app. You can request deletion here without installing or opening the app.
How to request account deletion
- Sign in to the Gestic account you want to delete. Use the login link below. You will return to this page after signing in.You are signed in. This is the account that will be deleted.
- Read the data and retention details below. Export any collections you want to keep. If you have a paid subscription, cancel it on the Gestic website under Subscription before deleting your account; account deletion does not cancel Stripe billing.
- Enter the five-digit code shown below and select Confirm. The code appears once you are signed in.The code is in the confirmation form above.
- Select Delete my account and data in the final warning. Wait for the success message. Deletion from the active account database is processed immediately when the request succeeds; it cannot be undone.
You can read all the details without signing in. To delete an account, sign in so we can verify that it belongs to you.
Log in to delete my accountChecking whether you are signed in…
Continue to account deletion confirmationCannot sign in? Reset your password or use the support contact in our privacy policy to request help with account deletion. We may need to verify account ownership.
Confirm account deletion
Before you delete: export any collections you want to keep, and cancel a paid subscription under Subscription first, because deleting the account does not cancel Stripe billing.
Type this five-digit code, then select Confirm to see the final warning.
Warning: this action is irreversible.
Your Gestic account and the data listed on this page will be deleted, subject to the retention exceptions described on this page. Export anything you want to keep before continuing.
Data deleted from your account
- Your account record: email address, password credentials, nickname, profile and saved settings.
- Your collections and decks, card entries, tags, collection value history, and stored card scans and scan images (with the pictures and reports you sent from Gestic Companion while signed in).
- Your messages, inbox entries, member blocks and message reports involving your account.
- Your API keys, saved automations, sign-in sessions, password reset records and linked eBay credentials.
These records are removed when deletion succeeds. There is no recovery or waiting period for the active account data. Copies in backups and the retained records below are exceptions.
Data retained and for how long
- Database backups: copies made before deletion may contain your account data until they expire. Daily backups are kept for 7 days, weekly backups for 92 days and monthly backups for up to 366 days. The additional retention period is therefore up to 366 days under the backup rotation policy.
- Operational and security records: server logs used for security and troubleshooting, and payment event records used for billing reconciliation, are not erased by account deletion. They can contain account identifiers, technical request information and billing details. These records currently have no automatic expiry.
- Other services: deleting Gestic does not delete your Google, eBay or Stripe account, cancel an eBay listing, or remove records held by those services. Their own retention policies apply.
For help with retained records, use the support contact in our privacy policy.